Construction
What components are used in the manufacturing process?
Are the glass sides of the water chamber in danger of breaking?
Where are the underwater treadmills manufactured?
Operation
I'm not tech-savvy, can I still operate this product?
Thanks to our close, long-term relationships with professionals in the field of rehabilitation, our underwater treadmill is very intuitive to operate and can be used by anyone who undertakes our training. The controls can be learned very quickly, allowing you to focus on enjoying your work.
If the training isn’t enough for you, don’t worry, each treadmill comes with a very detailed manual on how to use everything correctly. And as a bonus you’ll get access to a video manual as well!
Maintenance
How does the warranty and after-warranty service work?
The warranty service is provided by our technical department. The after-warranty service is set up according to the customer’s requirements (service contract, telephone agreement before servicing). It is possible to provide a service contract that offers support within 2 / 3 / 5 working days, depending on how quickly you need us to respond.
How often are maintenance and other services necessary?
What about a warranty?
Logistics
Is it possible to see and try the underwater treadmill?
Yes, of course. Just contact us to make an appointment at our showroom in Prague or another reference site in your area.
How long does it take to deliver one of your underwater treadmills?
The time it takes us to manufacture and deliver our underwater treadmills depends on the production load. Usually it takes 2 months, however, we do keep some models in stock.
I’m interested in purchasing the underwater treadmill, but I'm worried that I won't have enough funding.
In this case, we can offer you a long-term rental of the underwater treadmill, to help optimise your cash flow in the early stages of your operation. Do not hesitate to contact us for more information, either through our online contact form, via email at info@vettronic.eu, or by phone at +420 733 640 344.